12/11/2023 0 Comments Callcenter in miamiFluency in multiple languages may be desired.Strong time management and decision making skills.Ability to ask prying questions and diffuse tense situations.Proficiency with computers, especially with CRM software, and strong typing skills.Our call center is always open, 365 days a year, with expert staff available to answer calls. Understanding of company products, services, and policies. EFFORTLESS 24/7 Expert Help BY THE Best Call Center in Miami.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.More education or experience may be preferred.Adhering to all company policies and procedures.Taking part in training and other learning opportunities to expand knowledge of company and position.Making sales or recommendations for products or services that may better suit client needs.Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.Utilizing software, databases, scripts, and tools appropriately.Building lasting relationships with clients and other call centre team members based on trust and reliability.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.(Full time Position) Call Center experience preferred. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Miami, FL 30K (Employer est.) Easy Apply Job Types: Full-time, Part-time. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. Need to request a hold on a package for pickup or have additional questions? Give our UPS Customer Center a call at (888) 742-5877 to speak with one of our team members.We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. At UPS Customer Center in MIAMI, FL our hard-working and experienced staff are available to assist customers with any UPS domestic or international package shipments. Save time on shipping with electronic forms, address verification for your shipments and the ability to create your own secure electronic address book for future visits. Save Time at UPS Customer Center 7340 NW 25TH ST, MIAMI, FL Please call our US Customer Center at (888) 742-5877 directly if you have any questions about your package. Keep in mind that our UPS Customer Center may be located on-site at a UPS distribution center or operation facility. Verify that all patients understand at what time they need to be ready, which Driver will pick them up, and the time of their appointment. 16.50 Per Hour (Employer est.) Easy Apply. Call Center Representative (Part-Time) Miami, FL. UPS Access Point ProgramĬustomers can pick up shipments that have been shipped directly to a UPS Access Point or have been redirected using UPS My Choice from this location. 35 call center part time Jobs in Miami, FL. UPS Hold for Pickup services are also available at this location. Customers in a time crunch can also walk in to print mobile shipping labels and create new shipments easily with the use of our self-service kiosk. However, customers looking for limited packaging supplies can easily pick up boxes, label pouches, and customer forms for their shipments at our local shipping center. Our self-service location is ideal for dropping off pre-packaged, pre-labeled shipments. UPS Customer Center in MIAMI offers full-service packaging services to help make each customer's visit simple and convenient. Full-Service Packaging Services in MIAMI, FL When you need assistance with last-minute shipping, our friendly staff will provide you with high-quality customer service that’s hard to find anywhere else. Our on-site staff is available to provide shipping advice and support for any customer with shipment questions. Our UPS Customer Center in MIAMI, FL, provides customers with full-service packaging services and convenient hours to handle any last-minute shipping needs. Self-Service UPS Shipping, Pick Up and Drop Off Services
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